Your Privia Provider
With access to your health history and an understanding of your individual needs, your doctor can give you advice over the phone to guide your next steps.
Those next steps could be:
- A same-day or next-day appointment in the office
- A referral to a specialist or other Privia doctor
- A visit to an urgent care facility or, if it is a life-threatening emergency, a visit to the emergency department
Immediate Care
If your doctor is not available, schedule a virtual visit through the myPrivia Virtual Clinic or call the Privia Nurse Care Advice Line at 877-977-4842 (24/7, free service). View the Care Advice Line v. Virtual Clinic postcard for more information.
Emergency Department
The emergency department is meant for the following:
- Life-threatening situations
- Serious and sudden medical conditions
- Trauma
If you or a loved one is experiencing a life-threatening emergency, call 9-1-1 or find safe transportation to the emergency department near you.
Remember to follow up with your primary care provider after any changes to your health or seeing another doctor.
When the unexpected happens, your doctor and Privia can help you know what to expect, who to call, and where to go to receive the highest quality of care.